University.co.uk Help Zone

University.co.uk is offers a suite of free tools and services to facilitate students with access to and tools to ensure they are able tp make full use of the internet. Based on the premise that students already have enough financial worries to contend with we provide free internet access, email and webhosting.

How do I know you will stay in business?

University.co.uk offered webspace as early as 1998 and continue to do so. Our email services are powered by @pobox.co.uk which has operated email services longer than Hotmail.com

There are never any guarantee's in life. However we have been established longer than most and our business plan is sound and ensures we will remain in business.

Who owns University.co.uk?

The services is owned operated and maintained by Our Holdings Ltd. Our full contact details are available in the "About Us" section of the website.

I have a partnership/investment proposal, who do I contact?

In the "About Us" section of the website we have a 'Partners and Investors' area. Further details can be found there.

I have an abuse complaint who do I contact?

We have a Zero Tolerance policy in regards to these matters. We request that anyone who believes that there is a violation of our AUP direct the information to our Abuse Department at: abuse@pobox.co.uk
If available, please provide the following information:

- The IP address used to commit the alleged violation
- The date and time of the alleged violation, including the time zone or offset from GMT
- Evidence of the alleged violation
Email with full header information provides all of the above, as do syslog files. Other situations will require different methods of providing the above information.

We may take any one or more of the following actions in response to complaints:

issue warnings: written or verbal
suspend the Member's newsgroup posting privileges
suspend the Member's account
terminate the Member's account
bill the Member for administrative costs and/or reactivation charges
bring legal action to enjoin violations and/or to collect damages, if any, caused by violations.

What is/where can I find your Privacy Policy?

We take issue's relating to your privacy extremely seriously, please take a look at the following URL for full details:

http://cheapuni.cheapnet.co.uk/about-privacy.htm

What are the rules relating to use of the service?

A full copy of our acceptable usage policy is available here:
http://cheapuni.cheapnet.co.uk/about-aup.htm

My question has not been answered, where can I go for further information?

Please use the "Contact Us" form if you have a query we have not dealt with. Simply use the "Contact" button at the top of any of our pages.

Someone has spammed me from your domain who do I contact?

Please contact abuse@pobox.co.uk and remember to attach the original email message so that it includes the FULL headers, simply forwarding an email will not prove it came from our domain.

We may take any one or more of the following actions in response to complaints:

issue warnings: written or verbal
suspend the Member's newsgroup posting privileges
suspend the Member's account
terminate the Member's account
bill the Member for administrative costs and/or reactivation charges
bring legal action to enjoin violations and/or to collect damages, if any, caused by violations.

A university.co.uk URL was included in a spam email I received, who do I contact?

Please forward the email with full headers to abuse@pobox.co.uk. If the complaint is reasonable we are likely to suspend or delete the users webspace.

I am new to the internet is there a good guide to using Internet Explorer?

Yes. The LSE has put together a good tutorial.

Click here to visit the LSE tutorial

Do I have to be a student to sign-up?

Not at the moment, although we will shortly be introducing products and services exclusive or vastly dscounted for students only.

I am a lecturer can I use your services?

If you work in any capacity at a UK University or further education institution you are free to use our services.

Can you recommend a good search engine?

Yes, the following are excellent: Google , Turbo10

This seems to update a lot more regularly, useful if searching for recent news: FYI.co.uk

How do I sign up and register?

You can sign up by clicking on the 'Buy Now' buttons in the products associated area.

How much webspace do I get?

We provide you an initial 25 MB of webspace. If you require more, then contact us and we are often able to facilitate. We cannot normally provide massive amounts of webspace for software or multi-media downloads, contact us all the same as there are always exceptions to the rule.

What kind of server is my website hosted on?

We host all free websites on high quality Linux servers.
We constantly improve the specifications of our servers to meet the demands of our web hosting clients. The service provided is often considered superior to other paid for service providers.

Where is my website hosted?

The Linux servers on which your website is hosted are located at Telehouse in London. Telehouse located in the Docklands provide some of the most advanced power resilience, temperature control, fire detection systems and state of the art physical security systems in the UK.

Can I sell my services/book/software from my website?

As long as they are legal, yes.

Can I run PHP scripts from my website?

Yes. You are free to use the php programming language, including the email and other functions that it offers. We have not disabled or "crippled" the php installation in any way.

Do I need to give my homepage any kind of special name?

Yes, for people to be able to see your website you must call the homepage index.htm or index.html

Can I use FTP to upload files?

Ye, in fact you have to use the FTP protocol to upload files. As a student you are entitled to use the "WS-FTP LE" software for free.

You can download it from teh following address:
http://download.com.com/3000-2160-10018456.html

I am an absolute beginner how do I create my first web page?

If you don't want to learn HTML - the language web pages are written in and simply want to get a web page/s up quickly there is a variety of software available.

If you have Netscape or Internet Explorer installed you already have an easy web editor included with the software.

Most Universities have Microsoft Word installed and you can use this to create web pages.

We recommend you try one of the following packages, all of which are free and suitable for absolute novices:

Site Generator from Enersoft:
http://www.enersoft.ch/vroot/_sgt/download_2.htm

WebPlus from FreeSerif:
http://www.freeserifsoftware.com/serif/wp/wp6/index.asp

FrontPage Express (comes free with Internet Explorer):
http://www.microsoft.com/windows/ie/default.asp

Netscape Composer (comes free with Netscape):
http://wp.netscape.com/communicator/composer/v4.0/index.html

Where can I find tutorials on webdesign in FrontPage Express?

The following websites provide some good tutorials:

http://www.webmasterbase.com/tutorials/FrontPageExpress/

http://www.fluffbucket.com/fpe/fpehome.htm

http://www.lse.ac.uk/web/fp-express/research/tutorial/default.htm

http://www.thecoo.edu/~iverson/fpetutorial/frontpage_express_tutorial.htm

How do I design web pages using Netscape Composer?

The following websites provide tutorials you may find helpfull:

http://facweb.furman.edu/~pecoy/mfl195/composer/

http://www.bama.ua.edu/~ray011/composer.htm

http://www.aibn.com/help/Software/Netscape/Communicator/Composer/

http://www.cnet.com/Content/Features/Howto/Communicator/ss04.html

http://home.netscape.com/comprod/products/communicator/composer.html
http://www.coolnerds.com/composer/browseme.htm

http://wally2.rit.edu/instruction/web/composer/

How do I add a page counter to my webpages?

Simply add the following code to your web page:

   <img src="/pub-bin/Count.cgi?df=username-university_sample.dat" align="absmiddle">

Remember to replace username with your username or it will not work properly 

The counter program has lots of options, you can make it work and look the way you desire. 

To see some examples of how you can change the image take a look at the following webpage: 

http://support.cheapnet.co.uk/docs/web/counter_0_info.html

Can I use server side includes?

Yes, SSI or server side includes are permissible. Remember to use the extension .stm on your pagename.

Can I upload Images and multi-media files for download?

Yes you can, however all downloads must be initiated from your website. In other words no linking to images or downloads from other websites.

Can I use your server to store images that are called from another website/server?

No. Not only is it not allowed it is not possible. If you try and bypass our security to steal our bandwidth we are likely to take any number of actions:

- hijack the link and use it to promote our services
- delete your webspace and account without notice
- prosecute for bandwidth theft
- anything else we see fit at that point in time!

Why are peoples links to my website not working properly?

People must link to your homepage.

We do not permit deep linking for a number of security reasons. As we provide the webspace free of charge we cannot have the space we have allocated you abused. This means you cannot use it as a repository for software, images, or other content that you wish to call from another website.

Do you provide a CGI-BIN

No, we do not provide a cgi-bin as this could potentially be abused by users and put an unfair strain on the system. Everything that can be done in CGI can easily be done in PHP, which we do support.

To find alternative scripts we recommend the following website:

http://www.hotscripts.com

Can I get a real domain name to point to my site?

Yes. For a small fee we can register you a domain name that automatically forwards to your website.

However you are not permitted to point a domain name not registered through us to your website. We have disabled the ability for you to do this. If you try and bypass this you will be considered in breach of our AUP.

If you have any questions in regards to this please do contact us.

Can I add a chatroom to my website?

Yes. Use the following code:

http://irc.chat.org.uk/show_channel.php?Channel=%23CHATROOMNAME

Replace "chatroomname" with the name of your chatroom.

Further customisation will be available and more information will be made available soon

Are there any games I can add to my website?

Yes there are a massive number of games available you can install on your site. For a small selection visit this site:

Hotscripts Games

Do you display popup advertising on my website?

No as we consider this too intrusive. We place no advertisments on any of your websites.

Can I use javascript on my website?

Yes.

For a large selection visit this site:

Javascripts.com

What will my web address be?

The address of you web pages will depend on your username. All pages will start off with http://university.co.uk/~ then your username (the first part of your email address).

For example if you username was username then the address of your web space would be http://university.co.uk/~username/

My username and password don't work...

Make sure you are using your correct FTP username. This is different to your email username and would have been supplied to you on signup.

Both the username and password are case sensitive.

How do I publish my website using my Internet Explorer 5 browser?

Internet Explorer has an interface for transferring your files or web pages by FTP.

It is very easy to use.

Open Internet Explorer 5.

Enter the following address into the Address field:

ftp://your_username@ftp.pobox.co.uk, where your_username is the FTP username provided when you registered. Remember this is case sensitive and different to your email username.

Once the connection is established with the server, go to the window that opens and enter your login and password (the login you already entered in the FTP address in step 2, and the password you created when registering).

The content of your account is displayed in the Internet Explorer window.

Simply add HTML files and directories by dragging and dropping from the window of your PC to the Internet Explorer window.

Remember to call your homepage index.htm or index.html

I cant see my website when I go to my web address..

Make sure the homepage is called index.htm or index.html

This has to all be in lowercase letters, as shown above.

How do I configure WS_FTP LE software?

First launch WSFTP by choosing it from the programs menu then:

- In Profile field enter "University.co.uk"

- In the "Host Name/Address" field enter "ftp.pobox.co.uk"

- Leave "Host Type" as "Automatic Detect"

- In the "USER ID" enter your FTP username provided on signup - this is different to your email username and is case sensitive.

- In the "Password" field enter your password (same as email password - this too is case sensitive)

- Tick the "Save Password" box if you do not want to keep re-entering it every time you connect.

- Leave "Account" and "Comments" fields blank

- Click "OK"

- You are now connected to the the webserver.

- Below the two panes you will see three options, Ascii, Binary and a square checkbox entitled "Auto" ensure you tick this box.

- You can drag and drop files into the right hand pane to upload your content. If you have already checked teh "auto" box files should be uploaded in the correct format. Sometimes you need to force PHP and SHTM files in ascii mode, to do this check the "Ascii" option.

- Images, software and other multimedia shoudl be uploaded in binary format.

- Make sure your homepage is named index.htm or index.html

- The left hand pane is similar to windows explorer you can use this to navigate your computer and find a whole series of files and folders you want to uplaod. Simply Highlight the files you want to upload and click the arrow that points right to upload your files.

For a visual tutorial (you still need some of the instructions we have just given you) visit teh following website:

http://www.2createawebsite.com/build/ftp.html

What is web hosting?

Web hosting refers to the process of publishing a web site so that it is available to the world to see live on the Web.

Do you offer FrontPage extensions?

No, however this does not stop you using FrontPage or FrontPage express to design and upload your website. You cannot use the built in scripts though, such as contact forms. You can use PHP for most of these functions instead.

Do you offer a database?

No, we are not at this point in time able to provide you with a database. In future we may be able to for a small fee.

Can you recommend a good resource for finding out further information?

Yes, SitePoint is excellent: SitePoint

As is the following search engine: FYI.co.uk

Can you offer further assitance in designing my webpages?

No, this would be too intensive. The best we can do is recommend the services of a professional web designer, which is probably inappropriate. We suggest you take a look at www.sitepoint.com its a great starting place.

Can you recommend a source of free templates?

Yes try one of the following websites:

http://www.freewebtemplates.com/

http://www.freelayouts.com/

http://www.elated.com/pagekits/

Why should I sign up to your service?

We offer a whole breadth of benefits. Our email solution alone offers enough reason to join the service.

You can collect all your email in one place and securely. You can access your email from anywhere using any internet connection, there are no limitations on the space you can use for email these are just some of the other benefits.

In addition your personalised email address is easy to remember and makes sense -
yourname@university.co.uk

The service itself is extremely easy to use ensuring you can access the full capabilities of email at any point in time. Sending and receiving attachments, search, sort , etc.

How do I access email via the web?

Just visit our homepage http://www.university.co.uk and enter your email address in the "LOGIN" field and the password you chose in the "PASSWORD" field on the entry box.
Your browser will open a new window with your webmail.

How much storage space do I get for my email?

We do not limit your storage space for email or attachments. Unlike other services we will not reject your email nor delete attachments because you have gone over a limit imposed by us.

Can webmail operate in languages other than English?

Yes. We have tried to ensure our system can provide webmail in as many languages as possible to cater for international students. Currently we support over 30 languages including:

Bulgarian, Brazilian Portuguese, Catalan, Croatian, Czech, Danish, Deutsch, Dutch, English, Estonian, Finnish, French, Hungarian, Icelandic, Indonesian, Italian, Korean, Lithuanian, Norwegian, Nynorsk, Polish, Portuguese, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish.

How do I view webmail in a language other than English?

We currently support over 30 languages. To change your preference simply choose the "options" and then the "display preferences" menu when you login to webmail.

How can the webmail system help me avoid spam?

All email on our system is scanner by our fantastic Anti Spam filters. Messages with a certain probability of being spam are marked *SPAM* in the subject line so that you can filter these mails out. Messages above another threshold are rejected entirely. If you see a message flagged you can find out why it was flagged by viewing the message source.

When you login into webmail choose options and then "spam filters". You are then able to choose which spam filters you would like to apply.

If you click on the name of the filter you will be given the opportunity to read detailed information about that particular service. We recommend you apply no more than 3 types of spam filter at a time, otherwise you will seriously slow your connection.

We recommend the SpamCop filter, SpamCop is agressive and often errs on the side of blocking mail that could potentially be spam.

You are able to choose whether spam mail is automatically deleted or placed in a separate folder.

We recommend you send all potential spam to a folder called "spam" check these at regular intervals to make sure legitimate email has not been treated as spam. In this way you will never lose an important message.

Do you protect me against getting a virus?

We run a comprehensive anti virus program, scanning ALL email in and out of our servers. Your university will likely run anti-virus programs as well, so you should confident that while obviously we cannot guarantee the safety of your mail, we have taken every possible precaution to try and keep it safe and clean.

Most email virus target the Outlook Express email system which means the webmail system will remain unaffected. However whenever you receive attachments to e-mail messages ensure you recognise the sender and are expecting to receive such an attachment before opening or downloading it.

If you are using a pc at home we recommend you install anti-virus software, one of the leading providers is Mcafe - http://www.mcafee.com/ you can also download free anti-virus software from Grisoft - http://www.grisoft.com

Remember, regardless of your protection to ensure safety, we recommend that you never, ever open attachments or website links from unknown sources.

How secure and private is my email?

We use the Secure Sockets Layer (SSL) to protect your communications between the computer you use and us. SSL is the industry standard for secure connection on the Web. The primary use for SSL is the transmission of sensitive information over the Internet. When you have a secure connection between your browser and a Web site, no one else can easily access the data that you send across the connection. It is the same method used for encrypting your credit card details when shopping online.

University.co.uk uses SSL to encrypt your sign-in name and password when you sign in we also go further than other providers as once you are logged in all other communication, including the receiving and sending of email is also encrypted with SSL to give you a high level of security and privacy.

We do not monitor, edit, or disclose the contents of your email unless required to do so by law or in the good faith belief that such action is necessary to:

(1) conform to the the law or comply with legal process served on us
(2) only under extreme circumstances we may act to protect the personal safety of our system, users or the general public.
(3) in the case flagrant breaches of our Acceptable Usage Policy it is required to ascertain further information

How can I check home, work or other email?

You can access any POP e-mail account from the University.co.uk webmail system.

The POP-Mail option allows you to retrieve messages from up to ten POP e-mail accounts. You can check e-mail from your company, your Internet service provider (ISP), and your university - all from your webmail account.

Once logged in choose "options" and then "POP Mail Accounts" you can then enter the details of your other accounts that you wish to retrieve teh email from. The settings will be the ones provided by your ISP or University Administrator.

Can I send and receive attachments with my email?

Yes you can. We recommend you limit the size of attachments to 3 megabyte unless you have a particularly fast internet connection (such as broadband ADSL or ISDN 128k).

How can I create a calendar/diary using webmail?

When you login choose "options" and then "Calendar". From here you will be able to add appointments and other important dates to your online diary.

What are the settings for collecting email with my usual software?

If you already know how to create an additional email account with your usual client email software then you will just need the following information:

POP3/IMAP Server: pop3.pobox.co.uk imap.pobox.co.uk
SMTP Server: smtp.pobox.co.uk

Unless you use the dialup that we provided you with for free when you signed up you will need to enable the "Outgoing authentication" option (not SSL), refer to your user manual for details.

Alternatively we have provided step-by-step instructions in the "Email Help" area of the website for the most popular email clients.

Do you provide access to newsgroups?

Yes, however you must be connected to our dialup service (free) to be able to use it. The news server available for your use is available at the following address:

news.pobox.co.uk

If you use Outlook Express choose the "Accounts" option, then click the "News" tab and then "Add Account" it will ask you for your email address, password and the address of the news server: news.pobox.co.uk

If you use another piece of software follow the instructions contained in the user manual.

Alternatively you may want to try a web based service such as http://news.interbulletin.com/ or http://news.google.com/

Do you support/what is IMAP?

Yes we use the latest version IMAP4. This method of collecting email is superior to POP3 as messages are left on the server even after downloading and reading them.

IMAP stands for Internet Message Access Protocol. It is a method of accessing electronic mail or bulletin board messages that are kept on a a mail server. In other words, it permits a "client" email program to access remote message stores as if they were local. For example, email stored on an IMAP server can be manipulated from a desktop computer at home, a workstation at university, and a notebook computer while traveling, without the need to transfer messages or files back and forth between these computers.

To find out more visit: http://imap.org/

What is and do you support POP3 email?

POP3 offers an alternative to the webmail client for collecting email.

POP3 is the latest Post Office Protocol 3, this is a service that stores and serves emails for various client machines that are not connected to the Internet 24 hours a day. Emails are held in POP3 until you log in, once you have downloaded them however they are deleted from the server.

For this reason we recommend using the far superior IMAP protocol.

Microsoft Outlook Express email software supports both POP3 and IMAP.

How can I configure Eudora to collect my email?

- Open Eudora Pro/Light
- From the Tools menu, choose OPTIONS
- In the POP Account text box, type your email address
- In the real name text box, type your name
- In the return Address text box, type your email address
- In the SMTP server box type smtp.pobox.co.uk
- POP3 server settings= pop3.pobox.co.uk
- Click OK
- Again Select TOOLS
- Select OPTIONS
- Select SENDING MAIL
- Check Allow Authentication
- Click OK
- Please refer to Eudora documentation for further help

How do I configure Netscape Messenger?

- Open Netscape Messenger
- From the Menu, select Edit, then Preferences
- Select Identity under the email and Newsgroups section
- In the Outgoing Email(SMTP) server text box enter smtp.pobox.co.uk
- In the Incoming Email(POP3) server box enter mail.pobox.co.uk
- In the POP3 Username text box, enter your username (this is your email address)
- Click OK
- From the Menu bar, select Window and then Netscape Messenger
- Enter your password and click OK
- Select File
- Select Get New Messages

How do I configure Outlook Express to use IMAP?

- Select Tools, Accounts
- Select the Mail tab and then Add
- Answer the questions, specifying IMAP as the Incoming Mail Server type
- Set Incoming mail server to mail.pobox.co.uk
- Set Outgoing mail (SMTP) to smtp.pobox.co.uk
- Click Properties
- Click Next and enter your username and password
- Click Next then Finish
- Select the tab labeled IMAP and
- Set Root folder path to INBOX.
- Set Sent items path to Sent Items
- Set Drafts path to drafts
- Click Apply, OK and then Close

My sent items do not seem to be stored in my sent items folder...

You are most likely using Outlook Express and the IMAP option. To ensure all future sent mail is stored properly do the following:

- Select Tools, Accounts
- Select the Mail tab
- Choose your University.co.uk account
- Select the tab labeled IMAP and
- Set Root folder path to INBOX.
- Set Sent items path to Sent Items
- Set Drafts path to drafts
- Click Apply, OK and then Close

How do I configure Pegasus Mail?

- Open Pegasus email
- Select Tools menu then options
- Under Categories, select Network Configuration
- Under Properties (for receiving mail) enter: Imap.pobox.co.uk or pop3.pobox.co.uk
- Your username is your email address (name@university.co.uk).
- Enter your password
- Under properties (for sending mail) add the following:- SMTP Host: smtp.pobox.co.uk
- Place a check in the Authentication section next to "Login using my POP3 settings for username and password"
- Select Advanced Configuration Options to leave the messages on the email Server
- Select OK to save the changes and to use Pegasus email

When I try to send email, I get an error like "550 relaying denied"...

We require SMTP authentication in order to send mail via our servers. Check our email help area for details of how to set this in your particular email client software.

I can't login - I am told that my username and password is incorrect...

Ensure you enter your full email address as the Login/Username and your password that you chose on signing up. Your password is case sensitive. If it includes numbers then ensure you haven't enabled "NUM LOCK" (number lock - usually a small light on your keyboard will be lit if this is the case) on your computer.

Are there any charges for using your internet dialup service?

Whilst we do not make a charge for the service you will be charged at local rates by your telecommunications provider such as BT or NTL. You can usually save yourself money by adding our dialup number to your "freinds & family" service provided by your telephone provider.

Check with your telephone provider to see what they charge for a local rate data call, at the time of writing most charged no more than a penny a minute at weekends.

Will you automatically disconnect me after a certain time?

No. You are free to stay connected as long as you like, this helps to ensure interruption free surfing and error free downloads of large files. Do not forget to disconnect when you have finished using the internet.

Do you restrict what sites I can and cannot visit?

No. Unlike most university internet connections which limit which sites you can and cannot visit you are free to access the internet in its entirety.

What kind of modems do you support?

We support all modems up to 56k and even ISDN. This includes:
28.8 - 33.6 - 56k
K56Flex - X2 - V.90
ISDN 64K single channel
ISDN 128k multilink dual channels
LAN modem / ISDN routers

Can I connect using a Windows 95/98/ME/XP/NT, Applemac, PowerMac or Linux PC?

Yes! Any internet ready machine is able to connect to our service.

Do you provide a news server for access to newsgroups?

How do I configure NT4 to connect?

� Open My Computer and double click on Dial up Networking
(The Dial Up Networking prompt may tell you that the phonebook is empty - Click on OK)

� Enter University.co.uk in the whitebox and click on NEXT

� Enter the 0845 6389823 in the space available and click on Next

� Click on Finish to save the connection

� Now, when you click on Dial Up Networking their will be an icon named "University.co.uk"

� Double Click the University.co.uk icon

� Click on Dial to connect to the Internet

� When connecting, make sure the Domain Field is left blank

� Enter your username and password and click on OK

� You may want to tick save password, so that you don not have to enter your user name and password each time

How can I setup windows 95/98 to connect to the internet?

� Double click on "My Computer"

� Double click on "Dial-Up Networking"

� Double click on "Make New Connection"

� Enter University.co.uk in the box that pops-up

� Ensure the correct modem is selected

� Click on Next

� Enter the telephone number: 0845 6389823

� The country code is UK 44

� Click on Next

� Your computer will tell you that the connection has been made successfully

� Click Finish

� Your connection is now complete!

� Now when you enter dialup networking you will see an icon entitled "University.co.uk" double click this icon to connect to the internet.

� Enter your username and password (the same as for email).

� You may wish to tick save password to save you having to re-enter it every time you connect to the internet.

How do I setup Windows XP to connect?

� Select "control panel" from the "start menu"

� Click on "Network and Internet Connections".

� Click on "Network Connections" then option "Set Up or change your Internet connection"

� Click on "Create a new connection" then select "next"
(Located on the Left in Network Tasks)

� Check the box "connect to the internet"

� Select "next"

� Select "set up my connection manually"

� Click "next"

� Select "connect using a dial up modem"

� Click "next"

� Enter "University.co.uk" for the ISP name

� Click "next"

� Enter "0845 6389823" as the access number

� Make sure you enter the country code to "UK (44)"

� Click "next"

� Enter your username and password (same as email)

� Click "next"

� Click "Finish" you have completed setup !

I'm an expert, what are the connection settings?

Phone Number: 0845 638 9823
Username: xxxxxx (same as email)
Password: xxxxxx (same as email)
TCP/IP: Leave as server assigned

How do I setup Windows 2000 to connect?

� Enter the "control panel" from the start menu

� Double click "Dialup Networking"

� Double click "Create New Connection"

� Enter "University.co.uk" as the ISP name

� Enter the phone number 0845 638 9823 in the space available and click on Next

� Click on Finish to save the connection

� Now, when you click on Dial Up Networking the following screen will appear

� Click on Dial to connect to the Internet

� When connecting, make sure the Domain Field is blank

� In User Name type your O2 username (same as for email)

� In Password type your password (same as email password)

� You may want to tick the "save password" box to ensure you do not have to re-enter it every time you connect.